Privacy Policy

1. Introduction

At Intedriatt, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email, phone number, address)
• Health information (with your explicit consent)
• Emergency contact information
• Payment and billing information
• Service preferences and requirements

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and device information
• Browser type and version
• Operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our services
• Processing payments and billing
• Communicating with you about our services
• Responding to your inquiries and support requests
• Improving our website and services
• Complying with legal obligations
• Emergency response and safety purposes

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your explicit consent
• With service providers who assist us in operating our business
• With healthcare providers when necessary for emergency services
• With emergency services when required for safety purposes
• To comply with legal obligations or court orders
• To protect our rights, property, or safety

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data
• Secure data transmission protocols
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account information: Retained while your account is active
• Health monitoring data: Retained for 7 years or as required by law
• Emergency contact information: Retained while services are active
• Website usage data: Retained for 2 years

7. Your Rights

Under applicable data protection laws, you have the following rights:

• Right to access your personal information
• Right to correct inaccurate information
• Right to delete your personal information
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings or our cookie consent banner.

9. Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Malaysia. We ensure appropriate safeguards are in place to protect your information during such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: